FAQ
Start by shaving the treatment area. Select the appropriate intensity level for your skin tone. Place the device flat against your skin and press the flash button. Move to the next area and repeat. For best results, use once a week for the first 4-12 weeks.
It uses suction and massage technology to improve circulation and smooth the skin’s appearance.
Yes, it’s designed for easy use while sitting, resting, or doing daily activities.
It helps firm, lift, and tighten the skin while improving circulation and reducing fine lines.
Most users experience no side effects. Some may notice mild redness or slight tingling immediately after treatment, which typically subsides within a few hours. Always start with the lowest intensity setting to test your skin's reaction.
It helps reduce acne, improve skin tone, boost glow, and smooth fine lines.
Simply add your desired products to the cart, proceed to checkout, enter your shipping information, and complete payment. You'll receive an order confirmation email immediately.
Please contact our customer service team immediately if you need to modify your order. We process orders quickly, so changes may not be possible once the order has been shipped.
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and Shop Pay. All transactions are secured with SSL encryption for your safety.
We are excited that you are excited to receive your new product. Shipping times can vary and we work very closely with our carriers to ensure you receive your order as soon as possible. Please allow 1–3 business days for your order to process at our warehouse before shipping. Orders that are shipped via ground shipping typically arrive in 5–10 business days *Please note that carrier processing can impact these time frames.
Yes, we offer free standard shipping on all orders over $50.
Absolutely! Once your order ships, you'll receive a tracking number via email. You can use this
You can only change the shipping address before your order ships. You can contact us at Info.calmnia@gmail.com to send the correct shipping address. Our representatives will help you to correct the address.
Once your order has been shipped, we cannot change the delivery address or delivery options.
Purchase Protection covers your order against loss, theft, or damage during transit. If anything happens to your package, we'll replace it or provide a full refund at no additional cost to you.
Yes, all orders are automatically covered by our Purchase Protection policy at no extra charge. Your satisfaction and peace of mind are our top priorities.
Package Insurance protects against lost, stolen, or damaged shipments. It ensures you receive your order in perfect condition or get a full replacement or refund.
Contact our customer service team with your order number and details about the issue. We'll guide you through the simple claims process and resolve the matter quickly.
We offer a 60-day return policy for all products.
Contact us to initiate a return.
Once we receive your returned item, refunds are processed within 3-5 business days. The refund will be credited to your original payment method.
Yes, we're happy to facilitate exchanges. Simply return your original item and place a new order for the replacement product. We'll expedite shipping on the new order.
Yes, all our products come with a 1-year manufacturer's warranty covering defects in materials and workmanship. Extended warranty options are available at checkout.
The warranty covers manufacturing defects, electrical malfunctions, and component failures under normal use. It does not cover damage from misuse, accidents, or unauthorized repairs.
Contact our support team with your order number and a description of the issue. We'll assess the claim and provide repair, replacement, or refund options as appropriate.
You can reach us via email, live chat on our website. Our customer service team is available 24/7
Email: Info.calmnia@gmail.com
Whatsapp: +1 (803) 658-2136
We are an online-only retailer, which allows us to offer premium products at competitive prices. All orders are shipped directly from our warehouse to your door.
IPL works best on light to medium skin tones with dark hair. It may not be effective on very dark skin or very light hair. Always perform a patch test and consult the user manual for skin tone compatibility.
Yes, IPL can be used on facial areas below the cheekbones. Never use it near the eyes, on the eyelids, or eyebrows. Always wear protective eyewear during treatment.
Do not use IPL if you are pregnant, have active skin conditions, are taking photosensitive medications, or have a history of skin cancer. Consult your doctor if you have any medical concerns.
